cyno Jurisdiction Notice

We at cyno offer our platform services only in jurisdictions where local and applicable law permits online gaming, sports wagering, and related services. Our services are not available globally. We do not intentionally market, recruit users from, or provide access to cyno in regions where online gaming is prohibited by applicable law. We maintain technology infrastructure including geolocation screening and account-verification protocols to enforce these restrictions where we operate.

When a user accesses cyno, they implicitly confirm that they are accessing from a jurisdiction where our services are legally available and where they are legally permitted to participate in online gaming activities. Our geolocation systems and compliance procedures help maintain these restrictions, though they are not perfectly foolproof. Ultimate responsibility for verifying legal access rests entirely with each user. Users in regions experiencing uncertainty about online gaming legality in their jurisdiction are welcome to contact our support team for general information about service availability in different geographic areas, though we cannot and do not provide jurisdiction-specific legal advice.

Our terms of service document the specific regions and circumstances where we restrict or limit access to cyno. If you attempt to access our platform from a jurisdiction where we restrict or prohibit access, our systems may block your access attempt or suspend your account. If you believe access to cyno is incorrectly restricted in your location based on local law changes or other circumstances, contact our support team with documentation about your jurisdiction. We review such requests and adjust our geolocation settings and policies as needed based on legal developments.

We at cyno require that all account holders meet minimum eligibility criteria as defined by applicable law in their respective jurisdiction. In the vast majority of regions where our services operate, users must be at least eighteen years of age. Eligibility requirements may vary by jurisdiction, and we do not provide custom eligibility guidance for specific locations. We do not perform comprehensive age-verification checks at the moment of account registration; instead, we verify age during the Know-Your-Customer (KYC) verification process when a user first requests a withdrawal, accesses a live dealer table, or enters a paid tournament on our platform.

During KYC verification on cyno, our verification team cross-references the date of birth appearing on your government-issued identity document against our account records. If we detect any age discrepancy or discover evidence that an account holder is below the minimum age requirement for their jurisdiction, we suspend the account immediately and initiate account closure procedures. Any funds in that account are handled according to our terms and applicable law in the user's jurisdiction. Deliberately providing false, misleading, or fraudulent age or identity information violates our terms of service and may result in permanent account closure and forfeiture of funds. Such conduct may also be escalated to law enforcement or regulatory authorities in your jurisdiction.

We rely on each user to provide accurate and truthful information during registration and account verification. Our legal and compliance team reserves the right to escalate suspected fraud involving age misrepresentation, identity falsification, or circumvention of our age-verification procedures to law enforcement, regulatory bodies, or other relevant authorities in the user's jurisdiction. By creating an account on cyno, you represent and warrant that you meet all eligibility requirements under applicable law in your jurisdiction, including minimum age thresholds and any other conditions specified by your local gaming regulations.

Users are entirely and solely responsible for confirming that their access to, registration with, and use of cyno and all of our gaming services complies with the laws, regulations, and legal requirements of their own jurisdiction. We at cyno do not provide legal advice, and we cannot and do not guarantee that access to our platform is legal in every geographic location worldwide. A user's country, state, province, municipality, or other local jurisdiction may have specific, strict, or broad restrictions or prohibitions on online gaming, sports wagering, lottery participation, and related services that apply regardless of our platform's terms, policies, compliance efforts, or legal status in other regions.

Before accessing cyno, opening an account, depositing funds, or participating in any gaming events on our platform—whether Liga 1 sportsbook wagers, Piala AFF tournaments, slot competitions, live baccarat tables, esports markets, or lottery draws—users must conduct their own investigation of the law applicable to them in their jurisdiction. This investigation is solely the user's responsibility, and we cannot undertake or complete it on your behalf. If a user is uncertain or has questions about the legality of online gaming participation in their location, we strongly recommend consulting a qualified legal professional licensed to practice law in their jurisdiction before proceeding with account creation, fund deposits, or gaming participation.

By accessing cyno and using our platform, users acknowledge, represent, and warrant that they have thoroughly reviewed the applicable law in their jurisdiction, have determined that use of our platform and participation in our gaming services is legally permitted in their location, and are using cyno solely for lawful purposes in compliance with all applicable laws. If a user later discovers that access to or use of cyno or our services is prohibited in their location by new law, enforcement action, or other legal development, they must cease using cyno immediately and contact our support team to arrange account closure and fund retrieval according to our standard procedures.

We at cyno collect personal data and gaming information exclusively for account management, Know-Your-Customer (KYC) verification, regulatory compliance with applicable law, fraud prevention, and platform security. During KYC verification, we collect your full legal name, date of birth, government-issued identification number, residential address, contact email address, and telephone number. We may also collect biometric data including facial recognition imagery or similar biometric verification information if your jurisdiction's applicable regulations require enhanced identity verification procedures for online gaming platforms.

Our complete data-handling practices, data retention policies, user rights regarding personal data, data-subject access procedures, and privacy protections are outlined in detail in our Privacy Policy, which is available on our website and incorporated by reference into these terms and our service agreement. We encrypt all identity documents, personal identification information, and sensitive data. We store identity documents separately from your gaming activity records, account balance information, and transaction history. Our team accesses personal documents only for legitimate verification purposes, account dispute resolution, regulatory compliance investigations, fraud detection, or in response to lawful requests from law enforcement, government authorities, or other regulatory bodies.

We do not sell, rent, lease, or otherwise transfer your personal data to third parties for their commercial purposes, and we do not use your personal data for unsolicited marketing communications or advertising without your explicit prior written consent. You may request a complete copy of all personal data we hold about you, including account history and gaming records, by contacting our support team through the channels provided in our footer. Our team responds to data-access requests within the timeframe specified by applicable data-protection and privacy law in your jurisdiction. For comprehensive and detailed information about how we collect, use, store, protect, transfer, and process your personal data, please review our Privacy Policy in its entirety. If you have concerns about our data handling or believe we have mishandled your personal information, contact our legal team immediately.